| |
|
| |
Privacy Statement |
| |
|
| |
Marketing for Business Success Pty Ltd understands the importance
of keeping your personal information private and is committed to providing you
with the highest level of professional service and confidentiality. |
| |
|
| |
The Marketing for Business Success Pty Ltd Privacy Statement
outlines our commitment to protecting your privacy. |
| |
|
| |
Reasons for Collecting Information |
| |
Personal information is any information that can be used to
identify you and your company. Marketing for Business Success Pty Ltd only
collects personal information as is necessary to conduct business with you.
|
| |
|
| |
Marketing for Business Success Pty Ltd will only use personal
and/or company information you have provided to:
 |
Operate our business as it relates to you and your company
|
|
Provide you with further information about M4B products and
services
|
|
Provide better customer service to you and your employees
|
|
Fulfill legal and regulatory requirements
|
| |
|
|
| |
How Do We Collect Your Information |
| |
The personal information we collect is supplied by you and your
company, so you will always be aware of what information is being collected.
Marketing for Business Success Pty Ltd will also provide you with the option of
how we will use this information to communicate with you. |
| |
|
| |
How Do We Use Your Information |
| |
We will not use your personal information for any purpose which is not related
to the service we provide to you. Further to this, we will not sell or swap any
of your personal details with a third party.
Ways in which we use your personal information are as follows: |
| |
|
| |
Fulfill Orders |
| |
In order for Marketing for Business Success Pty Ltd to fulfill your
order we must collect your contact information (eg. name, address, email) and
financial information (eg. credit card details). This information is then used
to process your order and charge you for your purchase. If any issues arise
regarding your order we can also use your information to contact you and
resolve the issue. |
| |
|
| |
Product Registration |
| |
To restrict the use of our M4B Marketing Software to only the
people who have purchased it, we require that the software be registered
online. To activate your software, you must register your company name and the
product serial number on our website. Activation of the software is completed
directly via the internet.
|
| |
|
| |
Marketing Support Centre |
| |
Our online Marketing Support Centre has been set up exclusively for
registered customers of the M4B Marketing Software. It enables customers to
gather information and gain support in order to maximise the effectiveness of
the software. To ensure only customers of our software have access to the
Marketing Support Centre, we need to collect company information.
|
| |
|
| |
Product Updates |
| |
Marketing for Business Success Pty Ltd needs to be able to contact
our customers about product upgrades, new product launches, promotional offers
and/or new services relevant to your business. If at any time you do not want
to receive marketing communication from Marketing for Business Success Pty Ltd,
you can notify us and we will remove you from our contact list. |
| |
|
| |
Customer Service |
| |
To ensure our customers and website visitors receive the highest
level of customer service, we need to collect information which enables us to
respond to requests or enquiries in a prompt and professional manner. |
| |
|
| |
Referral Partner Program |
| |
In the instance that a M4B Marketing Software customer uses a
promotional code to identify a referral partner of ours when they purchase the
software, we will only pass on to the referral partner the customer's first and
last name to confirm the referral. |
| |
|
| |
Protection of Information |
| |
Personal information that is provided to Marketing for Business
Success Pty Ltd is protected online and offline. Access to information
including customer databases is restricted to our employees that need access in
order to perform their duties. The Contact Us and Buy Now pages of the M4B
website which request information are protected by Secure Sockets Layer (SSL)
technology. SSL enables data to be transmitted in an encrypted form which means
it cannot be hijacked in the middle by hackers.
|
| |
|
| |
Secure Online Transactions |
| |
Marketing for Business Success Pty Ltd uses Westpac Web Advantage
to provide a secure environment for the authorisation of credit card
transactions over the internet. Confidential information including client
credit card details are encrypted the moment they are transmitted from the
client's browser to the banking network using industry standard SSL 28-bit RC4
encryption technology.
|
| |
|
| |
A client's credit card details are not stored anywhere on the
internet and the only company who has access to this data is the merchant's
bank. The bank also sends confirmation information via the same encryption
technology back to the client's browser.
|
| |
|
| |
Customer Complaints |
| |
If you believe we have not adhered to our Privacy Statement, you
can lodge a complaint using the
Contact Us page of this website. All complaints will be treated
seriously and responded to promptly and in a confidential manner.
|
| |
|
| |
Corrections to Personal Information |
| |
We will take all reasonable steps to ensure that the personal
information that we hold is accurate and up to date. If you need to update or
correct your personal information you can do so when you sign in to the
Marketing Support Centre of this website. |
| |
|
| |
Disclaimer |
| |
As we have outlined, we will take all care and make every effort to
keep your information private. We will not however be legally responsible for
any breach, if information is divulged to other parties which has been obtained
by methods beyond our reasonable control.
|
| |
|
| |
Changes to Privacy Statement |
| |
We reserve the right to review and if necessary, change this
policy. October 2005.
|
| |
|
| |
Any changes to our Privacy Statement will be included on this
website. If you would like to receive a copy of our Privacy Statement email us
using the Contact Us page
of this website. |
| |
|